Last Updated: September 3, 2026
Welcome to the website of Penta Group Vlore. By accessing and using this website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or contacting us through any online form or service.
This website is operated by Penta Group Vlore, based in Vlore, Albania.
Throughout these Terms & Conditions, the terms “Penta Group Vlore,” “we,” “us,” and “our” refer to the company operating this website. The terms “you” and “user” refer to any person accessing or using the website.
You may use this website for lawful purposes only.
You agree not to:
Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to the website, its systems, or databases.
Interfere with the security or operation of the website.
Copy, reproduce, distribute, or commercially exploit website content without our prior written permission.
Submit false, misleading, or inaccurate information through forms or other website services.
Use the website in a manner that may damage, disable, overburden, or impair its functionality.
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.
We make reasonable efforts to ensure that information published on this website is accurate and up to date.
However, information on the website may occasionally contain errors, omissions, inaccuracies, or outdated information. We reserve the right to correct, modify, update, or remove content at any time without prior notice.
Information displayed on the website should not be considered a binding offer unless expressly stated otherwise.
Where Penta Group Vlore provides information about products, services, prices, offers, availability, promotions, or other commercial activities, such information is subject to change without prior notice.
Any specific terms applicable to a particular product or service will take precedence over these general Terms & Conditions where applicable.
Where an agreement, booking, purchase, or other transaction is concluded between you and Penta Group Vlore, additional terms may apply.
Where prices are displayed on the website, they are provided for information unless expressly stated otherwise.
Prices, availability, payment methods, taxes, fees, and other applicable charges may vary depending on the relevant product or service.
Where online payments are offered, payment may be processed through third-party payment providers. Penta Group Vlore does not have access to your complete payment-card details where such information is processed directly by an external payment provider.
Where the website allows users to request a booking, reservation, appointment, quotation, or other service, submitting a request does not necessarily constitute confirmation.
A booking or reservation is considered confirmed only when Penta Group Vlore expressly confirms it through the applicable communication channel.
Users are responsible for providing accurate contact and booking information.
Penta Group Vlore reserves the right to refuse, modify, or cancel a booking where necessary, including in cases of incorrect information, unavailability, technical errors, or circumstances beyond our reasonable control.
Unless otherwise indicated, all content on this website, including:
Text
Logos
Brand names
Photographs
Graphics
Designs
Videos
Icons
Layouts
Website materials
is owned by or licensed to Penta Group Vlore and is protected by applicable intellectual-property laws.
You may view and use the website for personal and legitimate purposes. You may not reproduce, modify, distribute, publish, sell, or commercially exploit any website content without our prior written consent.
This website may contain links to third-party websites, platforms, social-media accounts, payment providers, booking systems, or other external services.
These third-party services are operated independently from Penta Group Vlore. We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.
Your use of third-party services is subject to their own terms and policies.
Penta Group Vlore may collect and process personal information submitted through this website, such as your name, telephone number, email address, booking details, or other information necessary to respond to your request or provide a service.
Personal data will be processed in accordance with applicable Albanian data-protection legislation and our Privacy Policy.
By submitting personal information through the website, you confirm that the information provided is accurate and that you have the right to provide it.
The website may use cookies and similar technologies to improve website functionality, analyze website traffic, remember preferences, and provide certain services.
Where required, users will be provided with appropriate information and choices concerning cookies.
For more information, please see our Cookie Policy.
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.
The website may occasionally be unavailable due to maintenance, upgrades, technical problems, hosting issues, internet disruptions, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, Penta Group Vlore shall not be responsible for losses or damages arising from:
Temporary website unavailability.
Technical failures outside our reasonable control.
Errors or omissions in website content.
Use of third-party websites or services.
Unauthorized access caused by circumstances beyond our reasonable control.
Reliance on information provided on the website where such information was not intended to constitute professional or contractual advice.
Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
If you submit comments, enquiries, reviews, photographs, messages, or other materials to Penta Group Vlore through the website, you must ensure that you have the necessary rights to submit such material.
You must not submit content that is unlawful, defamatory, threatening, abusive, misleading, discriminatory, or infringes the rights of another person.
We reserve the right to remove or decline to publish user-submitted content where appropriate.
Penta Group Vlore may update or amend these Terms & Conditions from time to time.
The updated version will be published on this page together with the applicable “Last Updated” date.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Albania, unless mandatory applicable law provides otherwise.
Any dispute arising in connection with the use of this website or services provided by Penta Group Vlore shall be handled in accordance with applicable Albanian law and by the competent authorities or courts of the Republic of Albania.
Consumer rights provided by mandatory applicable legislation remain unaffected.
Nothing in these Terms & Conditions is intended to restrict or remove any mandatory rights granted to consumers under applicable Albanian legislation.
Where Penta Group Vlore enters into a consumer contract or provides goods or services to consumers, applicable consumer-protection requirements will apply.
Albania’s consumer-protection framework is established principally by Law No. 9902, dated April 17, 2008, “On Consumer Protection,” as amended.
If you have a question, complaint, or concern regarding our website, products, or services, please contact Penta Group Vlore using the contact details provided on our Contact Us page.
We will make reasonable efforts to review and respond to complaints and enquiries within a reasonable period.
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms & Conditions, together with any applicable Privacy Policy, Cookie Policy, booking conditions, purchase conditions, or other policies published on this website, constitute the applicable terms governing your use of the website, unless a separate written agreement applies.
Penta Group Vlore
Vlore, Albania
Website: https://penta.al/
Email: info@penta.al
Telephone: (+355) 69 405 2555
Address: Rruga Damian Humariti, Zona Industriale, Vlorë, Albania 9401
Penta Group Vlore reserves all rights not expressly granted under these Terms & Conditions.